Hey, I'm Ian Landsman

I live in Poughkeepsie, NY with my wonderful wife and three amazing kids.

I've been building software products for nearly 20 years. My company UserScape makes HelpSpot, customer service software that thousands of companies actually enjoy using.

When I'm not working, you'll find me writing software (especially these days with Claude), podcasting, shooting photography, or playing poker.

Mostly Technical

Mostly Technical Podcast

Weekly podcast with Aaron Francis

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Things I've Built

Photos

Fine art photography
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Writings

sites that sell

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sunrise

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how to make screencasts

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barcampnyc3

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nice helpspot review

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helpspot end user manual soft launch

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blues brothers on the big screen

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designers take note

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a few interesting posts

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more coverage of newsgator

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kenrockwellcom

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yikes

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best mac rss reader

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helpspot on gillmor gang

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how to afford anything

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helpspot in the wild formspring

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bye bye casedetective

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5 companies that can help your business

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helpspot iphone ui

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apple iphone interface for helpspot

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making open source easy to install

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installable software

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helpspot has great customers

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chamber of commerce

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belated three year blogiversary

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email standards project

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iphone wallpaper

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coffee calendar

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email is dead

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silliest thing ive heard in a while

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