Hey, I'm Ian Landsman 👋

I've been building software products for nearly 20 years. My company UserScape makes HelpSpot, customer service software that thousands of companies actually enjoy using.

No VC funding. No growth hacks. Just building good software and charging money for it.

This site is mostly an archive of my writing from the early days of building HelpSpot, with the occasional new post when inspiration strikes. For my current thoughts on software and business, tune into Mostly Technical.

Mostly Technical Podcast

🎙️ Mostly Technical Podcast

Weekly conversations with Aaron Francis about Laravel, business, and the real side of building software. We share unfiltered stories from the trenches, dive into technical challenges, and somehow make database migrations entertaining.

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Things I've Built 🚀

Writings 📝

How to Run a Successful Online Conference

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The best credit cards for greedy software founders

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Ian's Geek Gift Guide 2016

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Shady Tactics, Round 2

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Shady Tactics in our Midst

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Are You Letting Today Distract You From Tomorrow?

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Should You Sell To Enterprise Customers?

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Conferences

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Travis Kalanick Interview

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The Knife-Edge

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Here's Why Devs Fail as Founders

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Laravel Gurus 2

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The Hubris Bubble

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Overexposure to Excellence

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Customer Success in SaaS

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The Product Business Cycle

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How to Get Hired at a Startup

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Snappy is Saved!

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An Update on Snappy

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Convergence Insufficiency

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The Apple Watch Money Grab

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Neo Programmers

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In Defense of Duplication

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Why Apple Watch Is All About The iPad

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69 Bootstrapping Resources

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Why I love programming

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Wufoo as CMS

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Eat less carbs

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5 Tips for Hiring Your First Employee

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How To Prune Your Twitter Account

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