Hey, I'm Ian Landsman

I live in Poughkeepsie, NY with my wonderful wife and three amazing kids.

I've been building software products for nearly 20 years. My company UserScape makes HelpSpot, customer service software that thousands of companies actually enjoy using.

When I'm not working, you'll find me writing software (especially these days with Claude), podcasting, shooting photography, or playing poker.

Mostly Technical

Mostly Technical Podcast

Weekly podcast with Aaron Francis

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Things I've Built

Photos

Fine art photography
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Writings

photoshop with 80 less features

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cheese

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isv ad network

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face time

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ive dosd myself

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mr softy

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ajax spellchecking

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helpspot in the wild textdrive

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isvs cultivate your audience

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new prototype docs

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helpspot cracks the first page of a major search engine

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app that needs building

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magna crm 10

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hosting for helpspot

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my favorite helpspot 11 feature

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hawkins on meetings

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ajax forum

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looks like another new isv blog and a few of my rules

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knowledge management systems growth

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why we blog

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customer service

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news news news

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barcamp day 2

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barcamp you here

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weve got logos

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mymicroisvcom

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jim cramers mad money

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flight scare

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apple stores

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the discipline

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