cheese
A really nice post by J covering many microISV exploits over the past year and how they've affected him.
"You can tell your non-geek friends or SO if you have one, but you’ll have a hard time just explaining what you’re talking about"
- I feel this one for sure. I can almost never explain help desk software to my non-geek friends. I've started just saying customer service software and just leaving it at that.