Hey, I'm Ian Landsman

I live in Poughkeepsie, NY with my wonderful wife and three amazing kids.

I've been building software products for nearly 20 years. My company UserScape makes HelpSpot, customer service software that thousands of companies actually enjoy using.

When I'm not working, you'll find me writing software (especially these days with Claude), podcasting, shooting photography, or playing poker.

Mostly Technical

Mostly Technical Podcast

Weekly podcast with Aaron Francis

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Things I've Built

Photos

Fine art photography
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Writings

live coverage of apple keynote

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dont be afraid of contract work

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customer service

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brain in a jar

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are you serious about starting a business

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beaten to the punch again

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more advice for cubicle coder

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this and that

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podcasting moving up fast

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phil open your comments

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gnomedex

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bloglines great for publishers

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mobile css

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isvs dont get holidays

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extreme makeover home edition

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cool isv product

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smart people bad formats

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mad as hell switching to the mac

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whew we can all delete ms office now

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apptranslator launches

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safari javascript debug tip

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revenge of the sith

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how not to do a small biz blog

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a little more on podcasting in itunes

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the end of ipodders

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baseballs changed

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need some advice for helpspot

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billboards the size of the moon

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joel still the master

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blogroll go bye bye

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