Hey, I'm Ian Landsman

I live in Poughkeepsie, NY with my wonderful wife and three amazing kids.

I've been building software products for nearly 20 years. My company UserScape makes HelpSpot, customer service software that thousands of companies actually enjoy using.

When I'm not working, you'll find me writing software (especially these days with Claude), podcasting, shooting photography, or playing poker.

Mostly Technical

Mostly Technical Podcast

Weekly podcast with Aaron Francis

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Things I've Built

Photos

Fine art photography
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Writings

eating my own dog food

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bug fixes

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5 blade razor

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steve gillmore rant

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moving from hacking to coding

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rss in outlook

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installation breakdown

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helpspot update

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helpspot beta update

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helpspot beta released

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first rocks comment

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ie headers

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wheelchair blog

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textdrive rules

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hosting company suggestions

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php security

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too tired to blog

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postgresql follow up

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microisv mistakes

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helpspot gets postgresql support

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giving up on the isv dream

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why dont geeks get rss

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blog about the process

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google sanctions theft of content

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flip side

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helpspot beta announcement

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new reading material

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commit notes

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wheres your mailing list

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neat way to introduce your product

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