rss in outlook
http://weblogs.jupiterresearch.com/analysts/gartenberg/archives/010450.html
"RSS support in Office is nice. Not only does the system track RSS via subscriptions in IE 7 (and has an RSS gadget built into the new Vista Sidebar) but Office supports RSS as well. Outlook finally adds integrated RSS support (which is my preferred way to read RSS). In general, it looks like RSS aggregators are indeed a commodity."
- Everyone will be able to check their HelpSpot request queue's without leaving Outlook!