lawyers
I procured myself a lawyer the other day to write up the HelpSpot license and support contract. This is another thing all you up and coming MicroISV's should budget for because it ain't cheap! It's an expense though that is well worth it, at least I hope so. It also ensures that you have a legal representative who knows your business if any issues ever arise.
I looked into some of those prefab license agreements, but they just didn't fit the bill. They might be OK for selling consumer software which is what they seem to focus on, but I didn't trust it for a multiuser B2B application . Also, there really aren't that many examples for a named user type license.
Really getting down to it now.