Hey, I'm Ian Landsman

I live in Poughkeepsie, NY with my wonderful wife and three amazing kids.

I've been building software products for nearly 20 years. My company UserScape makes HelpSpot, customer service software that thousands of companies actually enjoy using.

When I'm not working, you'll find me writing software (especially these days with Claude), podcasting, shooting photography, or playing poker.

Mostly Technical

Mostly Technical Podcast

Weekly podcast with Aaron Francis

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Things I've Built

Photos

Fine art photography
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Writings

phpdeveloperorg

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joyent and pricing

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raza php questions

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dimitris and helpspot language packs

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web 20 is a bunch of

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building the tour

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best ms blogger around

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katrina relief mission

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helpspot its international baby yeah

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process vs spec

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viral ideas

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the other reason your company needs web based help desk software

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conferences

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adwords experiment

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the last days for legal music

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php iis cgi error

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helpspot beta last chance

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searching in podcasts

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why are the experts still saying this

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virtual plague

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how i got my scoble back

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running your help desk via rss rules

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nice logo

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blogging gets complicated

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ecommerce rails merchant accounts oh my

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dell ditty

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helpspot betav2 is out

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wheres all the good software store ecommerce systems

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turbogears

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nano

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