“So, my goal for the normally slower summer months, is to make sure I get plenty of face time with users, especially the ones who have come in new this year. I’ve already discovered some mis-training that some of them got from more experienced staff members, and gotten that corrected, so the effort has already paid off!” [Life of a one-man IT department]
Important stuff for any of you IT folks out there. I’ve worked with a bunch of great IT people as well as a bunch of terrible IT people. This may come as a shock to some, but technical knowledge has little to do with how other members of the staff perceive your job performance. If you can’t or won’t talk to your users nobody is going to like working with you even if you do regularly supply patches to the linux core. It’s all about users (baby, yeah)!