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userscape expands

November 2, 2006

I'm happy to announce that my wife Jamie will be joining UserScape full time! In reality she's always been a core part of the business as my go to person for new ideas, but thanks to the great success we've had with HelpSpot over the past year it's become possible for her to be a full time member. I'm blessed to have a wife who's extremely smart and is actually a great fit for the company even if she wasn't my wife. For the past 6 years she's had several jobs in management covering web development, web based customer service, interaction design and more recently product marketing and development.

These are skills UserScape is in vital need of as we move from MicroISV to enterprise :-). She's been on the job for a week already and her insight and tenacity are already paying off. She'll be focusing on growing the HelpSpot customer base and reaching larger organizations and institutions as well as other general business needs like customer support and testing. Her supervisory experience will also be a huge help as we continue to expand our product offerings and staff in the future.

Please join me in welcoming Jamie to the team!

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