I normally keep it businessy around here, but with the holidays upon us I thought I’d share some of the products that have brought me joy this year. If you’re stuck on what to get some people in your life (or on what to ask for yourself!) maybe this will help. Duck money clip ($39)… Read More

After my post yesterday about shady tactics in Bootstrapper circles people have been sending me other stuff they’ve seen that irks them. In the other post I didn’t call out specific people because I’ve seen these same tactics so many times that who it was that I saw most recently isn’t even relevant. This time… Read More

Bootstrappers. I’ve been seeing a lot of shady tactics in our midst lately and I’m calling them out. These aren’t good for you or your business long-term. Some of these have already entered the zone of “conventional wisdom” but we need to push back on that. It really is possible to run a successful online… Read More


What is on your plate today? My guess is that you are busy. You are running around with a To Do list one mile-long with things that need to get done, right now, no exceptions. There are meetings, and project status reports, and deliverables all requiring your immediate attention. If this sounds like you, you… Read More


Money. The more the better, right? Customers. The bigger the better… right? When you’re a bootstrapped start-up, you quickly realize that neither of those assumptions are correct. Of course you want more income. You’re trying to keep the lights on, after all. And of course you want customers who are going to be stable, loyal… Read More

A practical guide on what to do and not do in your cover letter and resume. Applying for a job is thankless work. Literally, most of your applications will be ignored. Even great companies often won’t acknowledge job applications. In large part, this occurs because the modern internet has made it very easy to apply… Read More

UPDATE: We’ve found a great new home for Snappy and we won’t be closing. You can read the update here: https://ianlandsman.com/snappy-is-saved/ tl;dr Effective today we’re won’t be allowing any new signups for Snappy. We’ll continue to run the service until May 15th, 2015 to give existing customers a chance to move to a new platform,… Read More

About 10 years ago while I was building out HelpSpot I started experiencing intermittent dizzy spells. Dizzy isn’t even the correct word, but it’s the best word I have for it. It’s somewhere between a ‘pang’ going through my eyes and feeling off balance. Not room spinning vertigo, but definitely uncomfortable. I was working 12-16… Read More

A bit on the very best programmers, but first read Paul Graham, then read Eric Sink. OK. Now, my 2 cents. In short, I mostly agree with Eric Sink and I suppose by association of sorts Paul Graham (though less so on the immigration aspect), but I’d like to take Sink’s argument to it’s next… Read More

A meme going around PHP lately is that developers should stop building open source libraries that duplicate existing establish packages. I couldn’t be more against this line of thinking. A few points on why. Duplication Is How Technology Moves Forward no matter what tech you are talking about it always evolves by people building on… Read More