Great Post on Selling to the Government
Best post I’ve read in a while: http://nukemanbill.blogspot.com/2008/06/government-whore.html
I also suggest you check out his first post, which I agree with pretty much 100%: http://nukemanbill.blogspot.com/2008/05/first.html
Antair’s New Blog
Andrey has a new blog up. It’s been a while, good to see him back in the fold. One of his first posts is about HelpSpot, thanks Andrey!
Modules You’d Like to See in HelpSpot Version 3
I’m nearing the end of planning for version 3, but to be honest I’m going back and forth on a couple of modules that I want to add. So I’m looking for input. If you have a new module you’d like to see in v3 please post a comment here. I’m not talking about features of existing functionality here, I mean all new areas. Think new top tabs. If there’s something you’d really like to see added please post it and give me a short explanation of why you’d like it included.
The usual disclaimers apply, there’s no guarantees that any ideas here will be included, but your feedback is taken very seriously and is always a major factor in my planning.