January 24, 2007 New Help Desk Competitor? Looks like Ben will be starting a niche competitor to HelpSpot aimed at the Active Directory community. Ben has been a HelpSpot customer from very early on, it should be interesting to see what he comes up with here. Of course creating help desk software is probably one of the top things I see MicroISV’s with an IT background blog about making just after bug trackers so we’ll see if he makes it to completion. I’m wishing him luck (seriously)!