So I’ve had this idea kicking around my head for a few months and I’ve finally started putting some ideas to paper (Omni Outliner actually). This one is a little bit bigger challenge in that it’s competition isn’t as clear cut as HelpSpot, but there are people looking for solutions to this problem. It will also be a self hosted web based app.
There’s no rush on this. I still have lots to do with HelpSpot before any actual work progresses on the new idea. I would expect it to be more than a year until serious work will begin on it, but I think it’s good to get things rolling early. I like to have time to ponder various aspects and make sure it’s the right market to enter.
Sorry to be so ambiguous, but I don’t want to put details out there until it’s a full GO. If it gets to that point you can be sure I’ll be posting about the idea and getting your feedback.